Privacy Policy

Introduction

Welcome to the Privacy Policy of Pixel Pioneers. This policy outlines how we collect, use, protect, and share your personal data when you use our website and services. Pixel Pioneers, located at 555 Innovation Drive, San Francisco, CA 94107, is committed to protecting your privacy and ensuring the security of your information. This policy complies with the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other applicable privacy laws.

Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes information that can identify you, such as your name, email address, phone number, and postal address. We collect this information when you register for an account, subscribe to our newsletter, participate in our community forums, or contact us directly.
  • Usage Data: We collect information about how you use our website and services. This includes your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies, web beacons, and other tracking technologies to collect this data.
  • Gaming Data: If you participate in our online gaming communities or competitions, we may collect data related to your gameplay, such as your in-game statistics, rankings, and interactions with other players.
  • Payment Information: If you purchase products or services from us, we collect your payment information, such as your credit card number and billing address. We use secure payment processors to handle this information.

How We Use Your Information

We use your information for various purposes, including:

  1. To Provide and Maintain Our Services: We use your information to operate our website, provide customer support, and improve our services.
  2. To Personalize Your Experience: We use your information to personalize your experience on our website, such as displaying content that is relevant to your interests and preferences.
  3. To Communicate With You: We use your information to communicate with you about our products, services, and promotions. This may include sending you newsletters, marketing emails, and notifications about updates to our website.
  4. To Facilitate Gaming Communities and Competitions: We use your information to manage our online gaming communities and competitions, including tracking player statistics, rankings, and interactions.
  5. To Process Payments: We use your payment information to process your purchases and prevent fraud.
  6. To Comply With Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • Service Providers: We share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, data analytics, email marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share your information with our business partners, such as gaming developers, esports organizations, and sponsors. We will only share your information with your consent.
  • Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure: You have the right to request that we delete your personal data.
  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object: You have the right to object to the processing of your personal data, including for marketing purposes.
  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact our Data Protection Officer, Dr. Evelyn Hayes, at privacy@socialgamingdimensions.com or by mail at Pixel Pioneers, Data Protection Office, 555 Innovation Drive, San Francisco, CA 94107.

Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive data, such as payment information, during transmission.
  • Access Controls: We restrict access to your personal data to authorized personnel who need it to perform their job duties.
  • Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
  • Employee Training: We provide training to our employees on data security and privacy best practices.

Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal data. If you have reason to believe that your personal data has been compromised, please contact us immediately.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our website. For more information about our use of cookies, please see our Cookies Policy.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting Pixel Pioneers with your personal data. We are committed to protecting your privacy and ensuring the security of your information.